Client Services Manager
Minh’s journey in financial services started at IBM in 2008, since that time he has progressed through various roles within the industry, building his end-to-end superannuation administration skills and culminating in a career at Mercer which spanned almost a decade.
During his tenure at Mercer, Minh discovered his passion and aptitude for leadership, this saw him successfully lead a team of administrators through periods of transition and transformation. He is dedicated to identifying and implementing process improvement initiatives with a view to deliver service excellence and further enhance customer satisfaction.
In his downtime you can usually catch him with one of the following in his hands; a camera – snapping some cheeky photos, a pair of tongs – cooking up some delicious barbeque or his son – who he sneaks in cuddles with whenever he can!
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